Skip to main content
  • Follow us on:

Urban Café with Miriam Angila


Safaricom joins the e-Commerce market with the launch of Masoko

By Agencies on Tue, 21/11/2017 - 11:44

NAIROBI 21st Nov 2017Safaricom today officially announces the launch of itse-commerce portal, Masoko.

Masoko (Swahili for ‘markets’)aims to leverage the mobile phone to providelocal merchants with unlimited potential to sell their products and services via an onlineplatform.

Users of the platform will be able to access items ranging from groceries to books to auto parts.

Masokohopes to unlock the untapped e-commerce market in Kenya by connecting consumers, merchants and vendors to each other using a powerful online portal.We are currently starting with close to200 vendors offering over 20,000 products,” said Joe Ogutu, Director – Strategy, Safaricom.

Masoko will acceptall mobile money payments as well as Visa and MasterCard payments and will have dedicated delivery fulfillment partners such as Wells Fargo and Sendy to provide a seamless customer experience that is versatile, fast and secure.

“By leveraging the strength and reach of our network, our customer base, and a number of partnerships with vendors, we hope to create a solution that can power the next phase of growth for the Kenyan economy. We hope to create a universal platform that will connect the smallest of vendors in Kenya to a nationwide market,” said Mr. Ogutu.

Masoko will offer customers access to the very best in tech, fashion, latest trends and everyday essentials at the click of a button through either their mobile phones or computers.

A customer care team will also be available to manage any queries from customers, while a wide-ranging returns policy will ensure that all purchases meet the expectations of the customer.

Top Stories

  • Dante_1
    Kisumu Blogger Dante Owiti Joins Nairobi Diaries, Maybe Not but Checkout this Photo
  • Terryanne-Cover
    Here are Kenyas Female Celebrities Who Drive Expensive Cars
  • Akothe-Cover
    Akothee Roasted by Fans for Bad Outfit
  • Kimye_2
    Kanye and Kim Offered Millions for Exclusive Photos of Their New Baby
  • Anerlisa_Muigai
    Arnerlisa Muigai's Birthday Gifts That Will Leave You Feeling Sorry For Yourself